All stores have re-opened | Free Mainland UK Delivery on orders over £299 | Click & Collect available
Block 5 Unit 6
51 Low Glencairn Street
Glencairn Industrial Estate
Kilmarnock, KA1 4DD
Mon - Friday: 9AM - 4PM
Wednesday: CLOSED
Saturday: 10AM - 4PM
Sunday: CLOSED
Tel: 01563 546 922
Email: admin@wetwallsandceilings.co.uk
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Enjoy the benefits of registering:
Have a question? You may find an answer in our FAQs.
But you can also contact us:
Call Us: 0141 882 8275
Mon-Fri: 9:00 am - 5:30 pm
Sat: 10:00 am - 5:00 pm
Sun: 11:00 am - 5:00 pm
Free Mainland UK Delivery on all orders of £199 or more of eligible items across any product category qualify.
Credit Card: Visa, MasterCard, Maestro, American Express. The total will be charged to your card once your order is placed.
PayPal: Shop easily online without having to enter your credit card details on the website.
You can return any item purchased on Wet Walls & Ceilings up to 100 days from the delivery date in its original condition.
Our Hillington, Edinburgh, and Kilmarnock showrooms have re-opened with staff working at a reduced level following government guidelines. Our Hamilton store will remain temporarily closed until further notice.
Please note that delivery times may be delayed by a few days, please bear with us during this time.
If you have any questions or queries, our customer service staff can be reached via email at web@wetwallsandceilings.co.uk.
UK Standard FREE Delivery is applied to any single transaction with a value of over £299, delivery cost excluded, placed on the website.
Certain exclusions currently apply:
Orders placed Monday to Friday - We aim to dispatch all orders placed before 1pm on the same day, subject to full credit card authorisation and availability of stock.
Order placed after 1pm on Friday, Saturday and Sunday - We dispatch parcels daily from Monday to Friday. Orders placed after 1pm on Friday will be dispatched on the following Monday.
Deliveries are expected to arrive with UK customers within 2 to 3 working days. A working day is Monday to Friday, excluding public holidays. Please note that this service does not include a tracking number.
* Mainland UK excludes the Scottish Highlands & Islands, Northern Ireland, Isle of Man and the Channel Islands. Delivery options and charges vary depending on the type of products ordered and destination. For full details please refer to our Delivery Services and Charges at checkout.
Our 4m long Ceiling Panels are limited to local delivery and Click & Collect only. We cannot ship them nationwide due to their size.
Please allow between 2 to 3 working days* from dispatch for your order to arrive by our Delivery team.
Delivery costs will be shown at checkout. In some rare cases, the postage will be reviewed. If you have any questions about your postage charges, please get in touch with us by calling 0141 882 8275.
Please allow between 2 to 3 working days* from dispatch for your order to arrive by TNT. Standard Delivery is available to Mainland UK customers only.
Delivery costs will be shown at checkout. In some rare cases, the postage will be reviewed. If you have any questions about your postage charges, please get in touch using the details on our Contact Us page.
Deliveries are expected to arrive the next working day for orders placed on Monday to 1 pm on Friday. Please note that we do not have a mail collection on Saturday or Sunday. Orders placed after 1 pm on Friday or any time during Saturday and Sunday will not be dispatched until Monday. Next Day Delivery is available to Mainland UK customers only.
Next Day delivery will not apply if:
Please allow up to 3 to 5 working days* from dispatch for your order to arrive by TNT.
Delivery costs will be shown at checkout. In some rare cases, the postage will be reviewed. If you have any questions about your postage charges, please get in touch using the details on our Contact Us page.
Please allow up 3 to 5 working days* from dispatch for your order to arrive by TNT.
Delivery costs will be shown at checkout. In some rare cases, the postage will be reviewed. If you have any questions about your postage charges, please get in touch using the details on our Contact Us page.
Please allow up 3 to 5 working days* from dispatch for your order to arrive by TNT.
Delivery costs will be shown at checkout. In some rare cases, the postage will be reviewed. If you have any questions about your postage charges, please get in touch using the details on our Contact Us page.
Please allow up to 3 to 5 working days* from dispatch for your order to arrive by TNT.
Delivery costs will be shown at checkout. In some rare cases, the postage will be reviewed. If you have any questions about your postage charges, please get in touch using the details on our Contact Us page.
Please allow between 2 to 3 working days* from dispatch for your Sample Tiles order to arrive by Royal Mail Standard mail. Please note that this service does not include a tracking number.
Delivery is included within the £0.99 cost. If you have any questions about your sample order, please get in touch using the details on our Contact Us page.
Unfortunately, we cannot deliver to PO Box addresses.
Delivery is subject to stock availability and having full credit card authorisation.
In the event that an item is temporarily out of stock, we will notify you of the delay and you may consider the following options:
If the address that you state as your billing address online does not match the address your card is registered to there may be a delay in the dispatch of your parcel. We cannot be held responsible for any delay and will not refund postage charges.
* We aim to meet these delivery times but during busy periods (including Sale, Black Friday, Christmas etc.) deliveries may take a little longer. During spells of bad weather, conditions may mean that these delivery services aren’t available, or that order cut-off times need amending and/or delivery times need to be extended. However, we will always work hard to keep these temporary changes to a minimum.
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