Enjoy the benefits of registering:
Have a question? You may find an answer in our FAQs.
But you can also contact us:
Call Us: 0141 882 8275
Mon-Fri: 9:00 am - 5:30 pm
Sat: 10:00 am - 5:00 pm
Sun: 11:00 am - 5:00 pm
Free Mainland UK Delivery on all orders of £499 or more of eligible items across any product category qualify.
Credit Card: Visa, MasterCard, Maestro, American Express. The total will be charged to your card once your order is placed.
PayPal: Shop easily online without having to enter your credit card details on the website.
You can return any item purchased on Wet Walls & Ceilings up to 100 days from the delivery date in its original condition.
Free Delivery: Enjoy free standard delivery to the mainland UK on orders over £499.
Standard delivery: For mainland UK orders: We are dispatching online orders within 2 to 3 working days. We appreciate your patience while we work hard to get everyone’s orders where they need to be.
Next Day delivery: Our Next Day delivery service is now back up and running with a new order cut-off time of 1pm. Place your order before this time for same-day dispatch and next-day delivery. Please note that Express delivery is not available on orders placed on Saturday or Sunday.
Please check below for delivery times and charges to remote postcodes such as the Isle of Wight or Scottish Highlands.
Please note that we cannot deliver to P.O. Boxes. Please be aware orders will not leave our depot on bank holidays. Delivery is subject to stock availability and having full credit card authorisation.
|Sample||Standard Delivery||Royal Mail||£0.99|
|Any||Next Day Delivery||Next Working Day||£49.95|
|Orders under £499||Standard Delivery||2 to 3 Working Days||£35.00|
|Orders over £499||Standard Delivery|
2 to 3 Working Days
|3 to 5 Working Days||£59.95|
|Scottish Islands||Standard Delivery||3 to 5 Working Days||£99.95|
|Northern Ireland||Standard Delivery||3 to 5 Working Days||£69.95|
|Isle of Man||Standard Delivery||3 to 5 Working Days||£49.95|
* Free Delivery is available for Mainland UK delivery addresses only. Terms & Conditions apply.
In the event that an item is temporarily out of stock, we will notify you of the delay and you may consider the following options:
If the address that you state as your billing address online does not match the address your card is registered to there may be a delay in the dispatch of your parcel. We cannot be held responsible for any delay and will not refund postage charges.
* We aim to meet these delivery times but during busy periods (including Sale, Black Friday, Christmas etc.) deliveries may take a little longer. During spells of bad weather, conditions may mean that these delivery services aren’t available, or that order cut-off times need amending and/or delivery times need to be extended. However, we will always work hard to keep these temporary changes to a minimum.
Please note that during the current climate your delivery may take a little bit longer than normal due to our team working at a reduced level. We are sorry for any inconvenience caused.
If you have any other questions about your delivery, just give us a call on 0141 882 8275, email email@example.com or drop our team a message via Live Chat.
Please keep in mind that our Customer Services team are extremely busy both in-store and online, but they will respond to your queries as soon as they’re able. We appreciate you bearing with us in this especially busy period.
If you’d like to return your unopened packs, please send it back to us within 100 days of purchase for a full refund (excluding any delivery charges). Sample orders are non-returnable and Package Deals must be returned in full no part-return offered.
Private United Kingdom customers have certain cancellation rights under the Consumer Protection (Distance Selling) Regulations 2000 (the Regulations). Wet Walls & Ceilings offers the following returns policy:
Where goods delivered by the vendor are received by the customer damaged, the vendor must be notified within 24 hours of delivery in order for replacement goods to be re-sent free of charge. No such claims will be accepted after the 24 hours has elapsed.
If the returned order is received by the vendor damaged without prior notification, the vendor will notify customer and the cost of the damaged items will be deducted from your refund.
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