Coronavirus information for our Customers

ALL WET WALLS & CEILINGS STORES REMAIN CLOSED AND WON'T RE-OPEN UNTIL OTHERWISE DIRECTED TO BY GOVERNMENT ADVICE. OUR WAREHOUSE TEAM ARE WORKING AT A REDUCE LEVEL WITH OUR ONLINE SERVICE NOW BACK IN OPERATION.

We know that the spread of coronavirus is having a huge impact on all of our lives, so we want to let you know what steps Wet Walls & Ceilings are taking to help and support you.

Our customers, our staff, our communities, and our trade partners are our priority. That's why we're continually monitoring the guidelines and advice provided by the Government and NHS Scotland, and are doing everything we can to make your experience as safe as possible.

We are committed to making the right decisions for you, for our staff, and for our trade partners, and we'll keep you up to date online, by email and through our social channels.

In light of the unfolding events surrounding the Coronavirus pandemic, Wet Walls & Ceilings following Government guidelines took necessary action to put the safety of our staff, their families, and our customers first by closing all of our showrooms and warehouse operations.

After a period of assessment by our upper management, our warehouse team will return to work, at a reduced level, as of Monday 6th April.

Government guidelines actively encourage online retailers to stay open in order to avoid people gathering around locations, and to help support the UK’s delivery networks, but we had to make sure the health and safety of our staff and customers was put first before re-opening.

As of now, our website is now fully operational again and deliveries will commence operating from Monday 6th April. Please note, that due to the reduced level of warehouse staff there may be a slight delay in receiving your orders by a couple of days and there will be no Next Day Delivery option available.

Sample orders will be posted every few days, and these will be delivered as per usual by Royal Mail.

All Wet Walls & Ceilings showrooms will remain closed, however local trade customers are welcome to collect orders from our Hillington warehouse by appointment only and on selected days and times. Please call 0141 882 8275 or email info@wetwallsandceilings.co.uk for further information and to book an appointment.

Personal distancing rules will be followed in all cases by our warehouse team and our couriers. We ask that you respect their safety as well as your own at this time.

We thank you for being patient and understanding.

Please keep visiting this page for the latest information or email us on info@wetwallsandceilings.co.uk.

ARE YOU GOING TO CLOSE YOUR SHOPS?
CAN I PLACE AN ORDER ONLINE FOR DELIVERY?
CAN I STILL RECEIVE DELIVERY OF PACKAGES?
CAN I STILL USE CLICK & COLLECT ONLINE?
ARE ORDERS BEING DELIVERED ON TIME?
HOW DO I RETURN AN ITEM PURCHASED IN STORE?
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